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Main » 2009 » Tháng 08 » 3 » COMMUNICATIONS STYLE INVENTORY - Trắc Nghiệm Mô Tả Phong Cách Của Bạn
COMMUNICATIONS STYLE INVENTORY - Trắc Nghiệm Mô Tả Phong Cách Của Bạn
COMMUNICATIONS STYLE INVENTORY This is an informal survey, designed
to determine how you usually act in everyday related situations. The
idea is to get a clear description of how you see yourself. On the
answer sheet, circle A or B in each pair of statements below, which
shows the one that MOST, describes you.
1) A) I’m usually open to getting to know people personally and establishing relationships with them. B) I’m not usually open to getting to know people personally and establishing relationships with them.
2) A) I usually react slowly and deliberately. B) I usually react quickly and spontaneously.
3) A) I’m usually guarded about other people’s use of my time. B) I’m usually open to other people’s use of my time.
4) A) I usually introduce myself at social gatherings. B) I usually wait for others to introduce themselves to me at social gatherings.
I usually focus my conversations on the interests of the people
involved, even if that means straying from the business or subject at
hand. B) I usually focus my conversations on the tasks, issues, business, or subject at hand.
6) A) I’m usually not assertive, and I can be patient with a slow pace. B) I’m usually assertive, and at times I can be impatient with a slow pace.
7) A) I usually make decisions based on facts or evidence. B) I usually make decisions based on feelings , experiences or relationships.
8) A) I usually contribute frequently to group conversations. B) I usually contribute infrequently to group conversations.
9) A) I usually prefer to work with and through others, providing support when possible. B) I usually prefer to work independently or dictate the conditions in terms of how others are involved.
10) A) I usually ask questions or speak tentatively and indirectly. B) I usually make empathic statements or directly expressed opinions.
11) A) I usually focus primarily on ideas, concepts, or results. B) I usually focus primarily on persons, interactions, and feelings.
12) A) I usually use gestures, facial expression, and voice intonations to emphasize points. B) I usually do not use gestures, facial expressions, and voice intonations to emphasize points
13) A) I usually accept others’ points of view (ideas, feelings, and concerns). B) I usually don’t accept others’ points of view (ideas, feelings, and concerns)
14) A) I usually respond to risk and change in a cautious or predictable manner. B) I usually respond to risk and change in dynamic or unpredictable manner.
15) A) I usually prefer to keep personal feelings and thoughts private, sharing only when I wish to do to. B) I usually find it natural and easy to share and discuss my feelings with others.
16) A) I usually seek out new or different experiences and situations. B) I usually choose known or similar situations and relationships.
17) A) I’m usually responsive to others’ agendas, interests, and concerns. B) I’m usually directed toward my own agendas, interests and concerns.
18) A) I usually respond to conflict slowly and indirectly. B) I usually respond to conflict quickly and directly.
Total the numbers of items circled in
each column and write it on the spaces above.
compare the “O” column with the “G” column and circle the letter that has the
Then compare the “D” column with the
“I” column and circle the letter that has the highest total.
D or I
So What’s the
If you circled the G and D, you tend toward being a Controller/Director.
If you circled the O and D, you show many qualities of a Promoter/Socializer.
If you circled the O and I, you’re predominantly a Supporter/Relater.
If you circled the G and I, you have lots of Analyzer/Thinker characteristics.
SUPPORTER/RELATER Harmonizer Values acceptance and stability in circumstances Slow with big decisions; dislikes change Builds networks of friends to help do work Good listener; timid about voicing contrary opinions; concerned for others’ feelings Easy-going; likes slow, steady pace Friendly & sensitive; no person in unlovable Relationship Oriented
ANALYZER/THINKER Assessor Values accuracy in details & being right Plans thoroughly before deciding to act Prefers to work alone Introverted; quick to think and slow to speak; closed about personal matters Highly organized; even plans spontaneity! Cautious, logical, thrifty approach Thoughtful; no problem is too big to ponder Idea Oriented
PROMOTER/SOCIALIZER Entertainer Values enjoyment and helping others with the same Full of ideas and impulsive in trying them Wants to work to be fun for everyone Talkative and open about self; asks others’ opinions; loves to brainstorm Flexible; easily bored with routine Intuitive, creative, spontaneous, flamboyant approach Optimist; nothing is beyond hope Celebration Oriented
CONTROLLER/DIRECTOR Commander Values getting the job done Decisive risk taker Good at delegating work to others Not shy but private about personal matters; comes on strong in conversation Likes to be where the action is Take charge, enterprising, competitive, efficient approach Fearless; no obstacle is too big to tackle Results Oriented
COMMUNICATION STYLES EXERCISE
the communication style of each person described below. Simply use a
letter S (Supporter/Relator); C (Controller/Director); P
(Promoter/Socializer); A (Analyzer/Thinker).
can quickly tell what’s going on in any situation and is not afraid to
speak out about what should be done. He doesn’t follow the latest fad,
but wears clothes that are practical. When you first meet George, you
notice he is friendly. Later you realize he hasn’t told you much about
his personal life. You go out to lunch with George. He orders steak
medium rare, but the meat is served nearly raw. George shouts for the
waiter, and complains loudly. The waiter apologizes and takes the
steak back to be cooked longer, but George doesn’t want to wait. He
demands to see the manager and tells her in the future he’ll eat
elsewhere. You both grab a lunch at a drive-through and are back at
the office in time for George’s next meeting.
is really a nice guy. He’s open and always willing to listen. On his
desk are lots of photos with family and friends, many of them taken at
Disneyland, the “happiest place on earth.” Dave usually dresses in
soft, warm colors, and hates to wear a coat and tie. You go out to
lunch with Dave and he orders steak, well done. When he cuts into it,
however, it’s overdone and tough. He doesn’t say a thing to you, and
continues to eat. The waiter comes by and asks, “How is your steak?”
Dave hesitantly replies he’s sorry to say he likes his steak a little
more tender. “Would you like me to take it back?” Dave answers, “Only
if it’s not too much trouble.”
3 _____Jean is a rather
complicated person. She cares a lot about what others think of her,
but she is sometimes callous about the feelings of others. So she’s
both sensitive and insensitive. It can be confusing! There is no
confusion about one thing-Jean is an excellent planner. She gathers
all the data and can foresee potential problems. She researches ways to
avoid them, at little cost to the company. At her desk, Jean displays
her college diploma, framed, and a list of company policies. You go out
to lunch with Jean, who orders steak medium well. It’s a shade too
pink for her, so she requests the waiter to have the chef cook it for
exactly 2 and a half minutes more.
4 _____Caroline is a
popular person with a big ego. She gets into many circumstances where
she is the one to confront problems, because she knows how she thinks
and feels about may issues. Caroline speaks her mind, but doesn’t like
to alienate others in the process. So she tries to make them feel
good, about themselves and her. Caroline has a large closet full of
clothes with lots of color, texture and bold designs. At her desk is a
blown-up photo of her and the company president having fun at last
year’s Christmas party. You go out to lunch with Caroline and the
steak is not cooked to her liking at all. She calls the waiter over
immediately and asks for another plate. She quickly decided to try
something else. “Bring me the sword fish special instead!”